CORONAVIRUS (COVID-19) PANDEMIC - SERVICE UPDATE

LAST UPDATED: 31 MARCH 2020

 

WE ARE TAKING ORDERS, BUT WE ARE NOT CURRENTLY SHIPPING

 

PLACE AN ORDER NOW AND GET FREE SHIPPING FOR LIFE, PLUS SURPRISE EXTRAS!

The UK is currently in a state of partial lockdown. Although Government advice remains that shops like ours can continue operating online and shipping orders as normal, we have chosen to put stricter limits on our activities, and not add unnecessary exposure to post office and delivery workers. We do not believe it is right, at a time of national crisis, when key-workers are putting themselves and their households in harm's way, to continue with business as usual. We know important records and books are at a time like this, but we do not believe they are so essential that we should further increase post office and delivery workers' exposure to the coronavirus.

All orders will ship as soon as it is safe for non-essential work to take place.

Similarly, if you choose 'collect in-store' at checkout, we will only be allowing collections once it is safe to do so.

We are really grateful to everyone that has placed an order with us, and all current orders have shipped (unless you have requested for them not to). Our decision to not ship orders at this time is not a good business decision, but we think it is only correct one. We're going to need your help for our shop to survive this, and as a small thank you from us, the free UK shipping option will remain in place during this period, and anyone who places an order - or who has during the last week - will additionally have this option applied to their account for all future purchases, forever (so don't forget to sign up for an account). This will apply to your account whichever delivery/collection option you choose.

We are also working on some exclusive extras that we will add to your parcel when we eventually send it out to you - watch this space...


WE ARE ADDING MORE TO THE SITE EVERY DAY...

We made the decision on the 16th of March to close our physical shop to the public, and have been working hard since to get all our stock onto this website. This work is still ongoing, so if there's anything you want, but don't see on our website, please drop us a line at shop@radio-on.co.uk, and we'll let you know if we have it, or can order it in for you.

Some of our suppliers are now also unable to ship, or are experiencing delays. 

Some of the pre-order release dates have been delayed. Latest dates and information is on each release page. If you place a pre-order, we will also keep you up-to-date on any changes, however, it is very likely that we will be unable to ship these on or before current dates.

We are really grateful to everyone that has supported us by placing orders, sending lovely messages, and sharing our social media posts. Please keep yourself, and others, as safe, and check in with those who may be isolated or suffering from all kinds of difficulties at this time.